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Helpline Training

Welcome to the helpline training page.  This page contains a PowerPoint presentation that you will follow to help you understand working on the Columbia Pathways To Recovery Helpline.  You will view the entire orientation and then send an email to to say that you have finished the orientation training.

Carl will then set you up with login credentials for the helpline and then schedule a time to have a phone call with you to be sure you are set up to be added to the helpline schedule.

This presentation may require you to install the Microsoft Powerpoint viewer utility.  That can be downloaded for FREE from the Microsoft website by clicking the link below.


Once you have the viewer installed, you can then go ahead with your training.

If you don’t already have a volunteer handbook and wish to view or print it on your own, click this link VOLUNTEER HANDBOOK

Once you click the link below, the training presentation will download.  Once it is downloaded, you can click to open it.  To get from one slide to the next in the training, you will press the enter key on your keyboard.